Client Testamonials & Reviews

We pride ourselves in great customer service
providing all possible insights and information to our trialees and customers
making the journey through email marketing effortless.
From sending an email to deep and direct integrations, we believe we can make it easy and cost effective.
But don't take our word for it, this is what our customer's say.....

Get away from MailChimp prices, find the hottest leads in your email list

Easy to use, great support. You can use the plugin to transfer emails and data from MailChimp to escape their high prices. The ZoomMail staff offer great support. I was able to quickly see the most engaged newsletter readers which really helps me zoom into the potential prospects in my list.

James Sandberg // GB // 15 September 2022

On the ball

Having spent quite some time with the default go to service, it was brilliant to talk to Gary at ZoomMail. The first difference is that he was interested in MY business and did not try to sell anything - we identified common issues I had encountered and offered solutions and suggestions to a large majority of them. We signed up straight away. The help received during our setup and first mailing was brilliant - it feels like Gary is part of our team.

Refreshingly, they FULLY understand GDPR as opposed to people who bandy the term around, not really knowing what they are talking about.

A great service - go for it!

Stuart Misseldine // GB // 12 March 2021

Amazing service. I highly recommend

With our prospect lists and ZoomMail first class email delivery, we know the message is getting to the right people, we are un-earthing quality leads and closing profitable business. Thankyou ZoomMail

Gavin Thomas // GB // 11 March 2021

Great customer service, great product

Powerful email marketing platform with a personal touch and great customer service. Gary, Seb and David have all been a pleasure to work with: courteous, knowledgeable and helpful at all times. We've been satisfied with the software and have had some very good results. It works well and is very easy and intuitive to use, I especially like that it is simple to create and manage multiple groups/segments to target with campaigns, adding and removing subscribers is straightforward too. When I call I'm straight through to one of the team in the UK - no waiting on hold, no language barrier, and they know you personally. Exactly what I was looking for.

Emma Cowley // GB // 03 March 2021

Seb, in particular, was very helpful

Seb, in particular, was very helpful, answering any questions that I had and he was a nice guy too.
The software looks good, am starting to have a play with it now, looks like it should be promising.
Its much easier to use than Mailchimp.
I recommend that you give it a try!

Richard Schembri // GB // 08 February 2021

A personal and great company... Use them!!

David and Gary have helped me so much in getting my emails out to potential customers. They understand my business. I sell payment solutions payment terminals EPOS IN fact anyway you want to take a payment we can do this!!

Jill Silluzio

Jill Silluzio // GB // 30 January 2021

Attentive staff, helpful tech team!

Ran into a couple of problems but Seb was very helpful with sorting them out for me. Always attentive and quick to reply. The tech team were also great in helping me design the e-mail more to my liking and fixing some sending issues. Great company, would recommend.

Nicola // GB // 28 January 2021

Nothing but a positive experience!

Nothing but a positive experience with ZoomMail. The platform is excellent and the level of support from the team is second to none. Highly recommended.

Jamie Symons // GB // 26 January 2021

Excellent product, fantastic support!

Excellent product, and highly recommended.
We come from using MailChimp, after getting fed up of it wrote our own email program but as our marketing is starting to grow, thought we should look at something designed for use and found ZoomMail.
Great support from the team also, particularly Seb who is always on hand to assist.
Thanks to the guys, and keep up the good work!

Charlie Ford // GB // 27 November 2020

Refreshing

Zoom offer not only an email marketing platform, but also 1-1 support and advice every single time. Gary in particular has really helped us get our campaigns off on the right foot. Highly recommended, old school person to person customer service.

Cameron // GB // 24 November 2020

Wonderful service, excellent results...

I am relatively new to email marketing so really appreciated the guidance and help I recieved in setting up a mailshot. I found the instructions from Gary to be be clear and easy to follow, moreover, from my first distribution, I received some really positive (and somewhat unexpected) results. Hugely impressed, very happy and grateful! I would recommend using ZoomMail to anyone.

Paul Temple // GB // 17 September 2020

Great service, cost effective.

There is number of different email offerings on the market. Having tried a few I found ZoomMail stood out as it is easy to use, very cost-effective with the benefit of not being locked into a contract. What's more, the team is very responsive and helpful.

Murray Phillipson // GB // 08 September 2020

I can't thank your enough for the help…

I can't thank your enough for the help and support your team have provided over the last couple of weeks. It is refreshing to find that you guys actually care and are up for helping me in any way required. Your support is better than I had hoped and have no reservations in recommending you to others. Please keep up the great work and best of luck.

Hemang Nathwani // GB // 08 September 2020

Zoom Mail is a great system with great…

Zoom Mail is a great system with great support.

Lee // GB // 08 September 2020

Signed up from the first call and…

Signed up from the first call and haven't looked back. Service and support are amazing. Zoommail comes highly recommended by ALM Wholesale Ltd.

Samuel McNally // GB // 30 July 2020

We've been using Zoommail now for almost 2 years

We've been using Zoommail now for almost 2 years and have found the system and the support fantastic.
We would highly recommend using this brilliant platform.

Jo ferreday // GB // 30 July 2020

Better service than mailchimp. No argument.

Moved to Zoommail when the service at Mailchimp became unacceptably poor and have been extremely pleased so far. Fast response to technical issues and easy communications.

Davy Wavy // GB // 02 July 2020

Just signed up

Just signed up. It is an easy site to work with, it does exactly what I want it to do.
What used to take me 40 min a day, now takes me 5 min.
Customer service is very helpful and answers first time.
Would defiantly recommend

Emma // GB // 09 January 2020

'Working with ZoomMail is a pleasure'

ZoomMail has become a platform that we can't work without. The bespoke care you received from the team is beyond impeccable. Working with ZoomMail is a pleasure and will continually be a pleasure. Our company is filled with characters and to meet a team, epically Gary, who you can genuinely have a laugh with while they're delivering you a perfect product and service is something you don't get a lot. Thank goodness we found Zoommail, couldn't imagine going anywhere else.

George White // GB // 12 December 2019

Very pleased to have found Zoommail

Very pleased to have found Zoommail. Simple system, user freindly but has all the features you'd need to manage sophisticated email marketing campaigns. The guys have been extremely accessible, helpful and have gone above and beyond what you might expect from an online platform in terms of support - rare nowadays and to their credit. Highly recommended. Jamie Chesterman Sales & Marketing Director Pinnacle International Freight.

Jamie Chesterman // GB // 05 December 2019

Fantastic Service

I am using the onboarding package and finding it extremely helpful to have a member of the team visit me and go through one to one training. When I get a little stuck, I just pick up the phone and no question is to small for them! Thank you ZoomMail team! I would highly recommend this company.

Stacey // GB // 05 December 2019

Fantastic customer service

Fantastic customer service - they go above and beyond to help you! I am so grateful for how Gary has helped me with my email marketing campaigns. He was responsive, had a solution to all of my queries and Zoom mail ticked all the boxes in what we are looking for in email marketing. I'd definitely recommend these guys and this email marketing platform. Very happy!

Laura Driver // GB // 05 December 2019

Excellent service!

Zoom Mail is a great platform, easy-to-use, lots of functionality and very responsive with tracking. On top of that the fantastic service and speedy replies make working with this ESP a breeze.

Nick Colthorpe // GB // 13 June 2019

Simple to operate!

A breath of fresh air working with ZoomMail. The transition from our old provider was seem less and what little support needed was provided immediately by Gary and Dave. Hardly the most technically knowledgeable, if we can work with ZoomMail, anyone can!!

Royston Sumner // GB // 29 April 2019

Nothing but a positive experience with ZoomMail

I use email marketing everyday of my life and I have had nothing but a great experience with Zoom Mail, they guys are friendly and happy to help with any questions no matter how daft.

Mainly for B2B but their integrations are second to none.

Ben Harrington // GB // 19 April 2019

Top service

Top service. Brilliant staff. David was a dream to work with on my campaign.

Aaron Watson // GB // 18 April 2019

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